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HX screens flash a black screen

Posted: Fri Aug 16, 2013 1:54 pm
by scooter
I have a dual HX system and since new, occasionally each screen will occasionally show what looks like one black screen while running normally. I see it on both screens - independent of map, pfd engine etc.

Any one else seen this? Don't see anything searching.

Re: HX screens flash a black screen

Posted: Sat Aug 17, 2013 1:46 am
by GRT_Jeff
This is a known issue with HX display units that use an older graphics processor. The screen will update with a completely black frame every once in a while. It's an issue with the graphics driver that we have not tracked down yet.

Re: HX screens flash a black screen

Posted: Mon Aug 19, 2013 1:05 am
by Ivan Kristensen
Jeff, I would be curious to know what you consider "older units" Mine are from mid to late 2009, would they be included?

Re: HX screens flash a black screen

Posted: Mon Aug 19, 2013 3:36 pm
by hotwheels
I have a 3 HX setup running v5d. I've seen screen flashes a couple of times while in flight, but only on any screen running the PFD. It's momentary and always refreshes right after. No crashes or reboots. My S/N are all in the 90's.

Regards,
Jay

Re: HX screens flash a black screen

Posted: Wed Aug 21, 2013 3:56 am
by GRT_Jeff
Definitely anything older than mid 2011.